Return Goods Policy:
Any product purchased from BelleDerm Skincare, LLC returned less than 30 days from the initial shipment date will be subject to a fifteen percent (15%) restocking fee. Any product more than 30 days beyond its initial purchase date may not be returned. Prior to returning any BelleDerm Skincare, LLC product, please contact our Customer Service Department at (866) 826-2320 for a Return Merchandise Authorization number (RMA). Please have the following information available when requesting an RMA:
Product(s) name, item number, and quantity of product(s) being returned. Reason for the product(s) being returned. Credit may be issued only for the items declared at the time of receiving the RMA number. Items shipped in a return package that were not declared on the RMA and/or do not correlate to a RMA number will be discarded and no credit will be issued. Additionally, credit will not be issued for items not included in a package that were declared at the time of receiving RMA number. Please clearly write the RMA number on the outside of the package. Packages with no RMA number will be refused by our warehouse and returned to the customer. All products must be returned in resalable condition (example: no adhesives, markings, stickers, broken items, please ensure your items are packed safely for shipping).
All returns should be sent to:
BelleDerm Skincare, LLC
2225 E. Beltline Road, Suite 105
Carrollton, Texas 75006